I read a lot of bad reviews about this company just the day after I did my booking with them, so I was really, REALLY, scary about it. But they came to pick up my luggages in the morning, as they said, and they send it from UK to Spain the day after. I give them 4 stars and not 5 just because the first luggage arrived in time (they said that they should must arrive on Friday) but the second one arrive on Tuesday and the tracking still saying that is “out for delivery”. But everything was great, they didn’t broke any of luggages and the shipping was pretty fast.