I am waiting, two days on for named day pick up, 12 hours per day, not a word of information. This is the check out page - you are invited to choose a collection date. The date you choose is printed on the confirmation email - no caveats explained. You wait in good faith. Collection Date Sun Mon Tue Wed Thu Fri Sat Dates Please note that delivery timescales are working days. On this service deliveries can take place Monday to Friday. Please bear this in mind when estimating the delivery of your parcel. Selected Date: tomorrow I now find out AFTER TWO DAYS WAITING IN, this is not an exceptional delay due to a stolen van or something, but in fact the typical delay as pick up dates are entirely meaningless and discretionary. The pick update on my Order confirmation represents a false statement of terms and breach of implied and printed terms of contract. To make it worse, P2G don't even provide update by email to let you know if courier is even coming yesterday as ordered, today, tomorrow or this week, to helpfully narrow down my wait or inform me it has changed. This is massively unreasonable and very inconvenient when a tiny little email could facilitate positive information exchange. Instead, PSG prefer complete silence! On the website I am now offered the option to rebook a new date!!!! Why? The dates are not guaranteed. UTTERLY MEANINGLESS. Why do they even have a 'choose a date' option on the booking page? You choose your date and you wait just the same as someone who does not, or chose a delivery yesterday or tomorrow! I have no idea whether I should just wait in for few days...and eventually they may pop along. Or if I need to re-book, and wait in a few days and eventually they may pop along! As a carer I do need to be able to pop out sometimes! And my customer needs to know.