I booked a parcel collection, but when I received a confirmation email from Parcel2Go it had detailed incorrect parcel dimensions. I have tried using their so-called 'Live' chat, but there are no live agents and it keeps taking me round and round in circles. I tried to cancel the booking, but it said I had to do this via 'Live' chat, which took me in the same circles. All I want to do is correct their error and there is no way for me to contact them. I won't be using this 'service' again.
5 years ago
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