Agree with the majority!! Awful website, complaints system almost non existent and so difficult to find, not signposted anywhere. List of non insurable items as long as your arm including a fabric lampshade!! How could you lose a box over 60 cm cubed!! Tracking not always kept up to date. And finally, No refund on pre-pay monies can be made, now lost forever as I no longer intend to use the company.
5 years ago
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