Parcel is lost for over 3 weeks now and there is now way I can get these customer service to open a claim. First time they told me to wait 1 weeks, after 1 weeks they told me to wait 2 weeks, after 2 weeks they told me to wait 3 weeks. They must be really afraid to open a claim with Hermes. A camera worth £500 gone. I wrote it off now. Terrible company!
5 years ago
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