Absolutely shocking customer service. No ability to phone up. Online chat is tedious, repetitive and time consuming. They have not maintained communication with updates as promised. It's taken me 8 days for them to finally log an investigation. Parcel 2 Go will blame every other business in the event of a problem but in my opinion - I paid Parcel 2 Go and they are failing to respond or escalate my concerns of a lost parcel.
5 years ago
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