So paid for collection and insurance, no time slot given other than 8am to 8pm so had to wait in all day. I asked on the chat facility if they could contact the original courier company for a narrower slot and they replied with 'we are unable to contact them so you will just need to wait'. So they can guarantee a delivery date but not an estimate time slot for collection (even just am or pm would have been ok) and are unable to contact anyone! Rubbish service, will defo not be using them again!
4 years ago
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