Impossible to contact by phone or chat. I ordered a Collect+ delivery via Parcel2Go and took it to Tesco, who scanned the barcode on my phone. So far so good. But then the store assistant proceed to try and stick a "label" that was just like a paper till receipt, ie. not sticky and very flimsy, to the parcel, securing only the ends with bits of yellow tape.
I said that this must be wrong: labels should be sticky and that that one would come off at the slightest touch. She insisted it was normal and ok, and her colleagues agreed. I said this was unacceptable, then another colleague said he would put tranparent tape over the label, which I accepted. He said something about cutting back on resources. I find it hard to believe that Tesco don't have proper label printers. I don't know if this is a Tesco issue or a P2G issue.
4 years ago
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