You can pay for the posting of a parcel at a post office, but when you are entitled to a refund due to late delivery you need to go online and complete a lengthy registration and refund claim process. I was advised that I would then receive a cheque! for the refunded amount.... I am still waiting.... I cant help but think this refund process is made harder than it needs to be to stop people bothering applying for money they are due... very poor show.
4 years ago
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