Can not believe the stress they’ve put me through! I ordered something from France for a friend, it got to the UK no problem, then it arrived at Parceforce depot, they attempted to deliver twice, leaving a card, tried calling the number numerous times, was left hanging for hours (no exaggeration) didn’t get to speak to anyone, told over and over to go to their website and book a redelivery, which I did 3 times, to be safe, redirected to my post office. Nothing, except when I check tracking, there’s a photo of a random parcel, at a random front door, signed by complete stranger! 2 weeks since first delivery attempt and I get a letter saying they have a parcel held at depot 40 min drive from me, and to call to arrange redelivery!!
No answer, so I drive up there in the pouring rain, where a lady handed me my parcel within 2 mins, like she had it ready! No explanation, nothing…
Photos show random large parcel, and then actual small parcel that they attempted to deliver.
1 day ago
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