I have contacted parcel force so many times regarding a parcel I had posted on the 2st of Desember 2020!!! They damaged my parcel and they still carry out investigation to see what has happened with the parcel...they delivery it to Madway Depot and back to National Hub many times without for reasons ... Actually they THEY LIE and DO NOTHING ...THEY JUST IGNORE ME AND MY FAMILY...They also repead: ohh, so sorry, we can't hepl you..... Now my package has been with them since January 23 and is not sent to the recipient still! Terrible service... irresponsible staff, employees incompetent to track a parcel let alone to deliver it.