DISGUSTING, OUTRAGEOUS I AM SICK TO THE BACK TEETH. Sent a parcel on January 13th, now February 10th and parcel appears to be lost. Still no sign of my parcel sent one month ago! 1. PERSON ON HELPLINE TELLS ME IT IS IN ITALY 2. PERSON ON HELPLINE TELLS ME IT IS IN A CONTAINER IN UK 3. PERSON ON HELPLINE TELLS ME IT HAS GONE BY ROAD AND IS LOST 4. PERSON ON HELPLINE SAYS THE "PRANADEMIC" !!!! HAS SLOWED THINGS DOWN, CAN YOU GET SOMEONE WHO CAN SAY PANDEMIC! 5. NO UPDATE FOR OVER 3 WEEKS. 6. BUYER DEMANDS MONEY BACK AND IS REFUNDED £300 WHERE IS MY PARCEL!!!!!!!!!!!!!!!!!!