SENT A PARCEL TO ITALY OVER ONE MONTH AGO SENT A PARCEL TO ITALY ONE MONTH AGO. HAVE BEEN TOLD IT IS IN A CONTAINER SOMEWHERE STILL IN THE UK? Your reply is useless! Who do I contact? I have been going around in circles for a month. Still no sign of my parcel sent one month ago! 1. PERSON ON HELPLINE TELLS ME IT IS IN ITALY 2. PERSON ON HELPLINE TELLS ME IT IS IN A CONTAINER IN UK 3. PERSON ON HELPLINE TELLS ME IT HAS GONE BY ROAD AND IS LOST 4. PERSON ON HELPLINE SAYS THE "PRANADEMIC" !!!! HAS SLOWED THINGS DOWN, CAN YOU GET SOMEONE WHO CAN SAY PANDEMIC! 5. NO UPDATE FOR OVER 3 WEEKS. 6. BUYER DEMANDS MONEY BACK AND IS REFUNDED £300 WHERE IS MY PARCEL!!!!!!!!!!!!!!!!!!