The worst company I have ever dealt with. We got an engagement ring sent to us from family in India (which has been passed down for generations). It got to the Uk within 2 days, quick and easy. However, as soon as it got to the UK, we had to call 7 days later to be told it has gone ‘missing’. Firstly, we’re they ever going to let us know? Secondly, how can it go ‘missing’?! From other reviews, it seems parcels go missing far too often at parcel hub! They really need to be audited! Not only has this stopped me from getting engaged, but a ring which had the upmost sentimental value to me has been ‘lost’ with no remorse from parcel force. I am just being left with voicemails saying, ‘it’s lost. Please raise a claim against us’. That’s it! Not even a sorry!! Awful ridiculous service! Don’t bother! Honestly, it’s a joke of a company.