This company is not even worth being a business, they are absolutely useless in the strongest terms. Booked a collection with the option for the driver to bring the label - the driver turns up without the labels so could not allow them to collect the bags as previous parcels got lost without the labels on. The system then prevents me print the labels myself because the depot will bring them, just a vicious cycle. The customer service team do not a view of the page I'm seeing so cannot help because the reference I have is different to what they are expecting. Asked for my address and cannot still see the order in their system. Missed the cargo flight the parcels were supposed to be on, still sitting here waiting for the driver to turn up, I bet he will turn up AGAIN without the labels. Pathetic pathetic pathetic