bought the globalexpress service (most expensive and secure offer). They downgraded it to euroeconomy ( I found out only by the 3rd call I gave them), they didn't even inform me about it, the parcel was even returned to me even though the customer service kept saying that they don't even know why this happened. I made a claim back for my money and they just ignore me. Conclusion. No parcel sent, no refund. They just stole my money and now ignore me. It's been over a month now
3 years ago
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