Parcel Farce morelike. Every time a company uses them to deliver by something to me it is a total ballache. They make ZERO effort to leave a parcel with a neighbour, if you are extremely lucky they might leave a failed delivery card but good luck trying to decipher the handwritten tracking number which always seems to have been written by a dyslexic who has necked half a bottle of whisky. They will tell you the item is out for redelivery when it is actually in the depot and then when you go to the depot after being told the item is there you'll find it's actually out for redelivery. You really couldn't make it up with this shower. PARCELFARCE. I'm sure mine is the standard customer experience. Beyond amazing how this lot are still in business.