Would give 0 Stars. On the app, it gives you options to set up a safe space or leave with a neighbor. After the first attempted delivery, I did this. Yet they still ignored the instructions. If I want to change my delivery address to my work address where I will be they want to charge me £5.50, if I want it delivered on a Saturday the only day I am at home they want to charge me £12.00. If I want it taken to a post office they want to charge me extra as well. So I either have to lose money by taking time off work because they refuse to deliver it accept to my address with someone's home, or I have to pay extra delivery charges on top of the delivery charges I have paid with the seller. Disgusting and money-grabbing company. I will not be ordering from anyone that uses this company from now on. I always order online and never encounter these issues with any other companys.