Absolute disgrace
Posted a £430 record player through Parcel2go
Paid £30 for insurance against "loss or damage"
Carrier used was Parcel Force. Despite being VERY WELL packed in cushions and foam inside the box, the record player arrived smashed.
l honestly don't know how Parcel Force managed it, the cast aluminium chassis of the unit was broken, something you'd struggle to do with a hammer.
The parcel looks like it's been either thrown out of a moving vehicle or dropped from a great height.
l hope the operative who did this to my property sleeps soundly tonight after such a rewarding days work.
Of course the insurance claim was rejected because l booked it through Parcel2go, who also wriggled out of paying compensation.
If you must use Parcel Force, DO NOT book them through a third party such as Parcel2go because both companies will wriggle out of paying when they destroy your property.
2 years ago
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