Will never use again. Raised a claim after 3 weeks for non delivery of a parcel to South Africa. They took 3.5 weeks to respond that they could not find my parcel! By this time I already resent another parcel with another courier at extra cost. Unbelievably after 2 months Parcelforce actually delivered the parcel and then rejected my claim. I was not even entitled to a refund of the fee I paid them as they do not guarantee delivery in the timeframe they stipulate. Absolutely rubbish service!
1 year ago
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