was asked at the post office what was in the parcel told her large ceramic vase she advised parcel for because it was large and bulky she did not say ceramics are not covered if damaged even though it was well packed marked fragile, it arrived at my buyers total smashed put a claim in to parcel force took two weeks to reply saying they do not refund for ceramics lost £150.00 for item plus postage !!!
1 year ago
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