I sent a very carefully packed in original box & glass item worth £168. They managed to smash it. 3 weeks i sent e-mails, saying they had broken it, they asked for this & that, & in the end they tell me it,s not covered because it was glass, as stated to them in the first e-mail. Absolutely worthless. It was so well packed they must have thrown it to smash it. Many other companies, for your sanity & pocket go elsewhere!!!!!
8 years ago
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