I would give zero stars if possible. I paid £20 (yes TWENTY POUNDS) delivery charge for what?? Supposed to be delivered Wednesday so I sit in all day - nowt, similar Thursday. On Friday I am told it will be delivered between 0850 and 0950. At 10 the tracking app tells me that a delivery was attempted but failed and a card would be in my letterbox to tell me what to do next. RUBBISH. I was in and waiting, no delivery was attempted and no card was put though my letterbox. This is the third time they have done this to me. I tracked one as he drove past the security gate to my apartment complex, stopped, I presume looked the gate and then drove on by. Every other courier company seems to manage it but not this lot. Avoid this shower like the plague - before buying anything online ask the supplier who the delivery company is and if they say "Parcelforce" tell them you are taking your business elsewhere.