Not very good at all. Nobody picked up a box for the entire day. I left a message using the form on the Contact Us page. It was never answered. I called the local depot three times; each time I was told that somebody would call me to arrange a time for pick. Nobody ever called. I suppose it is difficult to change a public service mammoth bureaucracy like the Post Office into a private service gazelle, but after so many years of trying the performance should be better than it is. On two occasions the local depot 'could not be contacted' and somebody else answered.