Where to start? We've had parcels dumped in the street, just outside the gate. We've waited in day after day for deliveries which haven't arrived. We've had notifications that they've tried to deliver when we've been waiting at home for them all day. We've had parcels take over a week to deliver. Writing to them is no good - they reply defensively and unhelpfully. Ringing them ditto - they take the phone number and never call back. I've got to the point of asking online providers whether they use Parcel Farce and if they do, telling them why I won't be ordering from them.