The service provided is a appalling!!!! I have waited days for my item which they tried to deliver once, then kept going to the wrong address to try to deliver. The management is in it to as they could not be bothered to call me back. Some of their staff tried to help but could do very little. They even lie that they tried to deliver only for their complaints depart to confirm twice that the parcel never left the depot. All lies, very shoddy service. Please use another company as they also make you feel they a doing you a favour even though you paid for the service. NEVER, EVER USE THIS COMPANY!!!! SHAME ON YOU PARCELFORCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!