ParcelForce did not collect parcel in the alloted time. Driver lied about attempted collection. Bristol Depot staff lied about not being able to make complaint. Driver lied about parcel not ready for collection - he would have had to actually spoke to me !! MD Gary Simpson ignored my email complaint. His office was indignant that I had actually been given a tel. no. to speak to them. No governing body regulates them. Complete service failure and not fit for purpose.
7 years ago
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