Absolutely useless. Waited in after receiving a text to say the item would be delivered. Did not arrive and had no further correspondence for 2 days. The customer “tracking” system does not shed any light on where parcels. I emailed and 24 hours later they advised it was probably awaiting collection. This wasn’t even accurate as I’d just received a text to say it would arrive between 9.02-10.02 that morning. Incredible that an international delivery company cannot even internally track parcels.
7 years ago
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