I've never had a good parcelforce experience - even to make a complaint. if you are still onhold at 6pm, they cut you off (which has just happened to me). As a receiver, in the past 3 years, their parcels have either not arrived on the specified day or they take it to the post office without ringing my bell/knocking on the door. As a sender, items were either not delivered on the due date, or were lost and they could not find the item and i couldn't get my money back either.
7 years ago
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