Wish a negative star rating for this company! 'Your parcel has been returned to our depot following an attempted delivery or a problem locating the address. Please check the tracking below. Our driver will have left a card explaining what to do next where the delivery has been attempted.' I booked the day off work to receive the parcel as it was an expensive purchase and I wanted to avoid this very situation. An attempted delivery was NEVER made as I was in all day. An information card was NEVER left so it wasn't until the tracking page was updated at 6pm that I was informed the parcel wouldn't be delivered and I had no instruction of what to do. And the staff where unbelievably rude and unhelpful as the depo was closing within the hour that I rang so it was obvious they just wanted to get me off the phone. DO NOT USE!!!!!!!