Overseas parcel had my incorrect postcode ( wrongly written by sender) was resolved yesterday by Parcelforce without any intervention from myself. When I rang customer service this morning about ETA, a very helpful lady took my telephone number; she said she will speak to the driver and then come back to me. She shortly rang back to advise me that the driver will be with me in about 20 minutes time which actually happened.Faultless service from Parcelforce together with great customer service.
7 years ago
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