I shipped 8 items with ParcelForce from the UK to Brazil on 08/01/2018. The company said the items would arrive in one week. After THREE months, half of the items have not yet arrived. Even worst, one of them has been declared as DAMAGED by Brazil's customs and was returned to the UK. We called ParcelForce and they said there's nothing they can do about it. They won't even help us find where the item is. I tried to resort to their claim procedure and they simply closed the claim without consideration. They keep saying "sorry for the inconvenience" but do NOTHING to solve the issue. This is NOT a reliable company, so stay away from it!