If I could give no stars then I would. Perishable goods sent to me with express 24 on 13/12/18. It is now 18/12/18 and they still haven't arrived. It's been sitting in a NW Hub for 2 days but customer advisor doesn't know where that is. Then it's been sitting in Aberdeen for 24 Hours. Still not arrived to me. One excuse after another - we don't deliver on Saturdays. We don't deliver to your area the next day as you are in the Highlands and Islands. Aberdeen - Highlands and Islands, really! Why sell express 24 when I clearly means anything other than a next day delivery. Dreadful service.