Don’t waste your time or energy with this lot. I’m only giving one star because you can’t give a score of zero. We’re on holiday and needed to post items internationally. Got told the driver could bring printouts as we don’t have access to a printer but company was a complete joke from booking a parcel to be sent. Customer service via online was so unhelpful it took an hour for them to cut and paste responses we’d already read online. They were supposed to pick parcel up between 3.30-5.30pm. They came at 1.47pm when no one was home and didn’t phone or email to advise. We only found out because we called the call centre at 5.20pm. Whenever we called the call centre or depot we were on hold for 15-20mins. When we got told they’d rebook a pick up they couldn’t advise us to when and wouldn’t call us to let us know but we had to keep checking the website. What kind of service is that?? Trying to cancel the booking was almost impossible . Unsurprising. Company’s probably run by ineptitude at best and a bunch of crooks at worst.