I would probably give 0 starts if possible. I never had any problems with delivery except this company. 2 years ago it took me 2 months! To get on hold Christmas gift for my husband. Now I've got email that it was attempting to delivery of my parcel to my workplace where was no card left in the door. I've phone company and arrange post delivery in my local post office. Have beef there twice. No sign of my package. Call them again. This time I was told that on my package are writen two different addresses. No, it's one address! And lovely lady on the phone rearrange delivery to my workplace with info to leave it on the post office if unable to deliver. So today after again I've waste 30 minutes in the que on post office to find out is nothing for me there. I've called 3rd time today to be told that no one in depot done anything about messagees which telephone helpline left. So my package is still in depot which o they probably expect me to collect as obviously that it's look like when you pay for delivery. It's soon gonna be month as I'm still don't have my work clothes which I payed for and delivery long time ago. Strongly not recommended!