Remain the worst courier even after all these years. No text updates. No real time tracking. And farcical handling. Door buzzer goes off for two milliseconds. By time I get to the door, PF have vanished. No card left. Arrange re-delivery to my home on 18th Jan. Redelivery in theory needed that card. Try entering the 'REDxxxxxxx' redelivery confirmation number in tracking; doesn't recognise it. Enter the original number. See that they claim to have tried to redelivery on the 16th. I requested the 18th! They then take my parcel to the local PO for pickup which a) requires the further non-existent card b) costs me £ AND of course, no notification they dumped the parcel at the PO. Abysmal. Avoid at all costs.