3 Feb, sender informs me item could not be delivered. Rang parcel force- they knew nothing about it, still awaiting customs clearance 6 Feb, used parcelforce website to pay customs. After transaction completed it flashed up informing that transaction was not complete.Rang my bank,transaction had gone through. Rang parcelforce, they said will check out and get back to me within a couple of hours - never did. 7 Feb, tracking page changed to 'scheduled for delivery ' states normally next day. 8 Feb, waited in all day - nothing happened. 9 Feb, checked tracking 0830am - still says scheduled for delivery usually next day. 9 Feb, 0930 parcel arrives just as we were about to go out ( not expecting anything that day) No emails,no texts and parcelforce app not compatible with my tablet.