I paid for Express48 in order for it to reach another company in time for one of their employees to complete leaflet distribution for us. It was over 72hours before it arrived. Parcelforce tried to blame the Post Office for not advising them of the parcel being there - even though they should pick up parcels daily. Because the parcel arrived late we lost the shift with the other company and had to pay over £100 for a service we did not use! They issues a measly 25% refund (£3) because these are their T&Cs for late delivery. The least they could have done was refund the full payment for postage (£13.14). Do not use them if you are in any rush for anything to arrive. Also check their T&Cs before posting anything as if there is a problem all they do is hide behind them! Absolutely useless company!