The claims process is an absolute shambles, everything has to be written in triplicate, despite having a tracking number, which you would think these days would suffice, but no, you have to fill in the online form manually, what a ball ache. As a regular and frequent seller of goods online, I am taking my business elsewhere as Parcelforce customer service beyond collection and delivery is appalling.
6 years ago
Parcelforce has a
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