I have re-arranged my afternoon to be in for a delivery. I have just received 2 x texts saying the delivery failed and my parcel is at my local Post Office - a card has been put through my door. I have been ironing by my window so I KNOW that Parcelforce have not been to my home this afternoon. AND there is NO CARD through my door. I live in a remote area and the driver clearly couldn't be bothered to find me. I now have to go to my Post Office to collect my Parcel ... that will take me 45 minutes on another day! Not happy! I am now on hold to Customer Services to complain..... Make that was on hold - they have just cut me off!