If I could persuade companies that send me goods to never use ParcelForce I would. The amount of bad reviews your company here has says it all I have more issues in previous years than fingers with you guys my latest issue. My parcel was due for delivery to be tracked Wednesday 29th. It says delivered on the tracking. No parcel or card arrived. Called up checked info etc. all correct told I would get a call back. Nothing 30th- Call same process nothing Call today 1st May- Guess what... We`ll call back. No one is calling back. I ask for the rep on the phone to get me someone higher up to call the depot NOTHING. Why do you have people on the front line first lying about deliveries then 2 the phone representatives just fobbing us off? For god sake do something to help your customers this is disgracefull and I am without a 250£ item right now with nothing