Disgraceful. They falsely stated delivery was attempted. I was home all day and I can tell you nobody came. Also, they of course didn't leave any card! So now I am in a limbo where I don't know where my parcel is and if I'll ever receive it. We paid extra to get this parcel from Italy to the UK in 48 hrs. That was 10 days ago. Customer service is non existent. It is almost fully automated too and completely unhelpful. There was no apology for the damage and inconvenience and no attempt to actually find my parcel. Do not use this company.
4 years ago
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