In my opinion you have furloughed as many workers as possible and the ones left cannot cope, instead of employing more workers. Have you ever heard of disposable gloves for workers and masks. COVID furlough and tax payers money is not for making a profit. My parcel is still in the UK and has been posted Priority Mail on the 8th July, which is 6 days ago. I complained to Customer Care only to be told I accepted the terms and conditions. How else can you proceed if this box is not ticked. Your company is honestly not fit for purpose. It misrepresents nearly every advertised paid option e.g. Priority Mail, Express, 24 and 48 hours etc. All this means is you take honest money and do what ever you feel fit with everyones parcels.