Lara has bent over back backwards to assist us with switching from another company and product to Patient Care Medical and a new, more effective product! She graciously, efficiently, professionally and empathetically met my husband’s needs! I am a retired RN Case Manager at The University of Kansas Health System, Kansas City, KS. I gave Lara’s contact information and my endorsement to the Case Management leadership to disperse among the RN Case Managers for future referrals for their patients. Thank you for your work and thanks to Lara for all she does for others as well as us! Carol Larsen