From the moment i called to talk to some one about the cathetors i was nervous but she made it so easy to talk to her about my cathetors and she help me feel comfortable on which one to use because i difnt have any clue and to be honest i wasnt embarresed talking to her at all...she was a blessing i felt very happy and even thanked the lord giving me her to talk to so im giving her 5 if there is 10 stars to her help and assistance if u could give her a raise please do she deserve every dollar u cant pay her enough by that i mean ....from the moment she got on the phone to the moment she hung up the phone thank u very much again amen