I had ordered this gift for Valentine's day good on time and it was supposed to get delivered at the 10th of February, unfortunately on the 7th I received an e-mail that It would be late 2-3 days but on time for Valentine's day so I didn't need to worry. I did not have a gift for my girlfriend at Valentine. I have received the item today at 17 February but the quality is really bad, the roses look old and have a white coller instead of a shiny pinkish and there is an random watch mark but I didn't buy a watch.... customer service only reacts with : "sorry it was late there was snow and covid" that is bs because they didn't even have sended it to the carrier when I emailed them the 15th.