An e-commerce company that doesn't want to answer to their customers and takes two weeks to deliver ? One that acts like a US shop but is really just shipping an billing out of Germany ? You got it: Paul Valentine watches. I placed an order for two watches - with a promise date of 3-4 business days. After one week I contacted them through their webform (chat always unavailable) and only received automated responses (Sorry we are very busy). The watches were received two weeks after I placed the order (shipped from Germany!). I never got a response on any of my three support requests (sorry to place three - but if you never answer I feel things might have gotten lost). Besides the longer than promised delivery time, and the no communication, I will also point out: - They charge your credit card the moment you order - despite the fact that their website clearly states that they will charge you when they mail/complete your order. - They charge your card from Germany - which is never mentioned anywhere during the ordering process or anywhere on their website. This results in me being charged an additional 3% as a foreign transaction fee. I'm sure you can get lucky, and they will fulfill your order swiftly and answer any question you might have. Unfortunately that's not the experience I got... You can contact me for any details (copy of the order; copy of the support requests).