I ordered my watch a week ago and still haven't received a shipping confirmation. Was able to get someone on chat who was going to contact the warehouse to see when my watch would ship and email me, but never did. Sent an email requesting shipping information with no reply. Sent another email this morning and still waiting for a reply. Am contacting my bank to get my money back as in the last email sent this morning I asked them to cancel my order. I had no idea that they didn't have a contact number listed until I tried to find out shipping information. This to me is a very unrepeatable company. Am sorry I feel in love with their watches. Guess that's how they get us all hooked to take our money. What a true scam.