Hei, I received my Multifunctional Blue mesh today. Very easy payment, by the way I ordered 2 of September and I took from the post office 9 of September. It came from DE to NO, so I think it's pretty fast delivery at this time. I got a tracking number from the company. Order was sent by DHL. Free shipping. But in my opinion, the price for watch is overrated. The watch is very stylish, beautiful colour, everything is working and I hope that will work for a long time! Ps. For the first time was just a little bit difficult to open the strap and to fix the size, but after YouTube video my man fixed it. I couldn't say nothing about customer service, because I didn't need to contact them.