Avoid this company, they are not serious and have a terrible customer support. My order was shipped quickly, but after shipping it quickly turned obvious that this won't be an easy run. In the tracking details I saw they requested the package to be returned, only a couple of hours later when it was shipped, while still in Germany. After some delay it continued its way all across the world to Asia, so I got relaxed, the problem is solved. When the package arrived to the country I live, UPS contacted me they cannot deliver, because there is a return request on the package. I contacted PV's support, to understand the reason of return, but they assured me that everything is alright I'll get the order soon. I did not. The next couple of days I spent trying to reason with UPS, who stated they didn't receive a return cancellation and they cannot do anything. I also tried to reach PV many times in email, Messenger and WhatsApp, but they didn't answer anymore. Only once on their web chat, when they assured again that they solved everything and I'll get the package the following day. I did not. I gave up at this point and initiated a chargeback at PayPal, luckily I get a refund the same day. At least PayPal are reliable.